The next time you go shopping, or out anywhere really, pay attention to the customer service. How fake/real are they being, are they real good at being fake? Be careful, and be appreciative.
Or you could try this - Treat the employee like the customer. It sounds weird, but ask them how their day is going, or smile at them.
What's that? free samples? a free latte? a new friend? NO WAY!
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